Refunds & Returns Policy
Your satisfaction is our #1 priority. We want you to shop with confidence. That’s why we proudly offer an absolute satisfaction guarantees that ensure you’ll receive your item on time and as described.
Please email us within 7 days of receiving your order to communicate the issue and we will find a solution for you.
Our highest priority is to make you happy, so everyone who shops on kodeskreations.com receives the following guarantees:
- full refund if you don’t receive your order (conditions apply);
- full refund if your order does not arrive within the guaranteed time (60 business days not including 2-5 business days processing);
- full or partial refund if the item is not as described;
Full refunds are not available under the following circumstances:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with 60-day return policy. Just send us a message on Contact Us page or contact us at email@example.com and we will provide you with further instructions.
(We do not take responsibility for any import or duty costs that may apply when importing goods into your country, please contact us if you have any questions).
All our products are backed with 60-day return policy. Just contact us and we will provide you with further details on how to return or exchange the product.
We would be happy to exchange an item, providing the purchased item is returned in its original condition and the buyer agrees to cover the extra shipping expenses, paid in advance, as we do not cover the expense for return shopping.
So should you require to return a product, this will be at your own expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorise you to do so.