Size and weight
Because it is carved by hand, not every product is exactly the same size, there may be subtle errors
The materials are natural and may have minor defects
We will arrange delivery within 5 working days after your payment. Most products will be delivered within 1-3 working days
The delivery will usually arrive within 25 to 60 days, Delivery times will vary from region to region
When you receive the product, if you have any questions, please contact us within 7 days. We will be the first time to solve the problem. Your satisfaction is our service purpose!
About the color difference
Because of the color difference between the light and the screen, the color you receive may be slightly different
About the feedback
I hope you can give us a good feedback after receiving the goods, which is really important to us
If you have any problems, please do not give us poor feedback. If you have any problems, please contact us.we guarantee the utmost effort to ensure your interests,please understand us.
Thank you very much.
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
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