|Shipping Way||Delivery Time||Tracking Website|
|Post Air Mail||10-60 days||www.17track.net/en/|
|Singapore Post||15-45 days||www.17track.net/en/|
|The delivery speed only for reference, sometimes will be delayed by holidays, festivals, bad weather, customs, Etc.|
|Post Air Mail to South American countries may take longer than 60 days.|
|Express usually have customs tax issues, in that case, please cooperate with customs to pay tax.|
|Thank you very much for choosing DALI, we provide 7 days return service:|
|1. For any reason, you’re not satisfied with your purchase, please contact us immediately. We accept returns or exchanges within 7 days of receiving, keep the product in original condition and undertake shipping cost by yourself, we will process your return request after receiving the returned product.|
|2. If you receive defective products, please contact us immediately in order for replacement or repairing. If a replacement is not available, then a full refund will be issued with the original payment method.|
|3. For more information, please contact our customer service team.|
|Your support and trust is the greatest impetus for us:|
|1. If you are satisfied with our items and service, please kindly take a minute to leave a positive feedback with 5 stars, we will gladly do the same for you.|
|2. Please do not hesitate to contact us to get a better solution before you leave a neutral or negative feedback, we will try our best to provide you a best service.|
|1. You can contact us by leaving an message on aliexpress or email us.|
|2. Our working schedule:|
|United States:||PM 6:00 ~ AM 3:00|
|Russian Federation:||AM 5:00 ~ PM: 2:00|
|UK:||AM 1:00 ~ AM 10:00|
|Germany/France/Spain:||AM 2:00 ~ AM 10:00|
|Brazil:||PM 10:00 ~ AM 7:00|
|Australia:||AM 12:00 ~ PM 8:00|
|3. We will reply emails within 24 hours on working day, within 36 hours on weekend.|
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
We’re a company with a customer-obsessed culture and try to meet and exceed your expectations every time you shop our store. Your opinion is our biggest drive for improvement. Feel like a true insider with our exclusive offers and closed promotions.
We're real fans of what we do! Our store is full of amazing carefully hand-picked products that you won’t find anywhere else, that’s for sure. We strongly believe that great stuff shouldn’t cost a fortune that’s why you can trust us to offer goods for every budget.
Get the treat that you deserve and indulge in amazing products, we cater for all tastes. Shopping has never been more enjoyable!