EU /US/BS plug adapter is provided for each plug-in products.
Any other interests please contact me anytime!
1:to Germany customers
please tell us yourEORI numberif you want to ship by FedEx or TNT . Without them, we could only by DHL, Hong Kong post or China Post !
2 :to Russian customers
please leave your full name (at least 3 words) , including first name, middle name and last name, otherwise Russian Post will not releases the parcel and return to China !
3:to Brazilian customers
if you want to ship by FedEx, DHL, TNT, UPS, please tell me your tax number ( CPF or CNPJ ). Without it, customs will return goods to China .
4:toUkraine, Belarus customers
If you choose to ship by China Post(especially Ukraine, Belarus), please wait patiently, it is somewhat slow, at least will take about 30 days .
5:to customers from South America
if you have the tax number (such as Argentina, Peru, Colombia ,etc), it will reduce much trouble with customs
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
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